Our Policy’s
Privacy Policy
1. Introduction
Welcome to Sleepertuned. We value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, use our services, or interact with us in other ways.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personally identifiable information includes your name, shipping address, email address, telephone number, and car information. Our servers automatically collect information when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site. We may collect Financial information related to your payment method (e.g., valid credit card number, card brand, expiration date) when you purchase, order, or request information about our services from the Site.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows. Suppose we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others. In that case, we may share your information as permitted or required by any applicable law, rule, or regulation. We may share or transfer your information in connection with or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Contact Us
If you have questions or comments about this Privacy Policy, please get in touch with us at:
Sleepertuned
Bryce Schanche
info@sleepertuned.com
sales@sleepertuned.com
(970) 250-8452
Return Policy
1. Non-Refundable
Due to the personalized nature of custom tunes, many providers do not offer refunds once the service has been rendered. The tune is tailored to your vehicle and cannot be resold or reused.
2. Revisions
Some services may offer a certain number of revisions or adjustments to the tune if you are not satisfied with the initial result. This can be a way to ensure customer satisfaction without providing a full refund.
3. Quality Guarantee
Providers may guarantee that the tune will perform as advertised. They might offer support to troubleshoot and correct the tune if there are performance issues.
4. Conditions for Returns
If a return is possible, it might be subject to certain conditions, such as a limited time frame. If you aren’t satisfied with a base map, a return is able to be made.
5. Documentation and Proof
To process a return or revision, you might need to provide detailed documentation, including logs, performance data, and other relevant information to demonstrate the issues you are experiencing.
For a precise return policy, it's best to check directly with the service provider or platform where you are getting the custom tune. They will have the specific terms and conditions in their policy documentation.